I brought my 14 year old son in for a quick haircut. The stylist Kari, cut his hair and then said she needed to wash it so that she could see if there were hairs on top that were not even. When i go to check out she charges me $23. So apparently when they claim that they "need" to wash your hair to finish cutting it, what they really need is an extra $5 . I will NEVER go back. I'm not sure if this is what they are trained to do but it is awful.